Relay for salons and barbers
Your hands are in someone’s hair when the phone rings. Relay texts the caller back within a minute, reminds every client before their appointment, and nudges the ones who are due to rebook.
Get started free See pricingWhat salons and barbers run on Relay
Text back the calls you miss
Mid-cut, the phone rings. The caller gets a text within a minute — “what can we book you in for?” — and replies land in your inbox to answer between clients.
Fewer no-shows
Text reminders before the appointment with reply-to-confirm. The client’s time zone is respected, so nothing goes out overnight.
Rebook the regulars
A date-based reminder counts forward from the last visit — six weeks for a cut, whatever you set — and sends the “time for your next one” text.
Ask for the review while it is fresh
A couple of hours after the appointment, a text with your review link. Anything less than happy comes to you privately.
Instagram DMs and comments in the same inbox
Once your Page is connected, comments and DMs sit beside texts and emails. The Meta app review for this is in progress.
Playbooks are turned on from Automations → Templates and every step is editable in plain language.
Also in the box
- Public booking page
- SMS and email blasts
- Win-back for quiet customers
- One shared inbox
- Quiet hours in the customer’s time zone
- Opt-outs honoured automatically
Simple, transparent pricing
The same plans for every business. Start free; upgrade when you need more room. Full detail on the pricing page.
Starter
- 2,500 contacts
- Unlimited pipelines
- Custom branding
- SMS & email
- Priority support
Business
- 50,000 contacts
- Unlimited users, automations & storage
- Unlimited API keys & webhooks
- Custom integrations
- Dedicated success manager
AI Front Desk — $149/month, add to any paid plan
Answers your phone, books jobs, captures leads. 150 talk minutes included, then $0.45/min.
Additional business — add a second location or brand to any paid plan
Each added business is its own workspace under your login at half the parent plan: Starter +$15/mo, Pro +$40/mo, Business +$100/mo. Up to 5 businesses; past that, the agency suite at $997/mo.
Questions salons and barbers ask
Can clients book online?
Yes. A public booking page per service and stylist, synced to Google Calendar, with confirmation and reminders sent automatically.
Can I text everyone about a last-minute opening?
Yes. Build a segment — for example regulars who have not booked this month — and send an SMS blast. Opt-outs are honoured automatically.
Can each stylist have their own calendar?
Yes. Calendars can be per team member, and each can have its own booking page.
What does it cost?
The plans on this page are the same for every business, with a free plan to start on. No contract.
Related industries
Relay for med spasA CRM for med spas and aesthetics clinics: consultation follow-up, treatment-interval reminders, post-treatment check-ins, review requests and one inbox for text, email and Instagram.Relay for tattoo studiosA CRM for tattoo studios, piercers and permanent makeup: consult booking with deposits, follow-up for the enquiry that went quiet, aftercare check-ins, review requests and Instagram DMs in the same inbox.Relay for gyms and fitness studiosA CRM for gyms, studios and personal trainers: follow up every trial and lead in minutes, win back members who stopped showing up, renew memberships before they lapse, and text the whole floor at once.Set up Relay for salons and barbers
Free plan, no card, and your workspace starts with the playbooks salons and barbers use.
Get started free