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Relay for cleaning companies

Quotes go out and nobody chases them, the office line rings while everyone is on a job, and a client forgets the cleaners are coming. Relay follows up the quote, texts the caller back, and reminds the client before every visit.

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What cleaning companies run on Relay

Intake forms that create the contact

Quote requests that file themselves

Put a Relay form on your site. A request creates the contact and starts the follow-up, with no copying details out of email.

Quote follow-up ladder

Chase the quote that went quiet

Anyone quoted and not booked gets a friendly nudge at day two, day five and day ten, stopping the moment they reply.

Missed-call text-back

Text back the calls you miss

Your team is on a job and the phone rings. The caller gets a text within a minute and the reply lands in the shared inbox.

Appointment reminders

Reminders before every visit

A text before each booked visit so the client knows you are coming and can leave a key or a gate code. Quiet hours keep anything from going out overnight.

Date-based reminders

Bring back the one-off cleans

A date-based reminder counts forward from the last completed visit and asks the client whether they would like the next one booked.

Playbooks are turned on from Automations → Templates and every step is editable in plain language.

Also in the box

  • Team members on every paid plan
  • Public booking page
  • Invoices
  • Unpaid-invoice chase
  • Review requests after a visit
  • Opt-outs honoured automatically

Simple, transparent pricing

The same plans for every business. Start free; upgrade when you need more room. Full detail on the pricing page.

Free

Free
  • 500 contacts
  • Unlimited pipelines
  • Basic forms
  • Email support
Get started

Starter

$29/month
  • 2,500 contacts, unlimited pipelines
  • SMS & email
  • Automations (up to 10) and API access
  • Your own logo and colors
  • Priority support
Get started

Pro

$79/month
  • 15,000 contacts
  • Unlimited pipelines
  • White-label
  • Automations
  • API access
Get started

Business

$199/month
  • 50,000 contacts
  • Unlimited users, automations & storage
  • Unlimited API keys & webhooks
  • Custom integrations
  • Priority support
Get started

AI Front Desk $149/month, add to any paid plan

Answers your phone, books jobs, captures leads. Includes AI replies to Instagram and Facebook DMs and comments. 150 talk minutes included, then $0.45/min.

Additional business Add a second location or brand to any paid plan

Each added business is its own workspace under your login at half the parent plan: Starter +$15/mo, Pro +$40/mo, Business +$100/mo. Up to 5 businesses; past that, the agency suite at $997/mo.

Your plan includes the software, the setup guides and email support. Want us to set it up for you? That's done-for-you, quoted per project.

Questions cleaning companies ask

Does Relay book repeating visits automatically?

No. Each visit is booked on the calendar and every booked visit gets its reminder. A date-based reminder can ask the client to book the next one when it is due.

Can each cleaner or team have a calendar?

Yes. Calendars can be per team member, each with its own booking page, and the whole team works from one account. Plans are priced for the business, not per person.

Can I send an invoice and get it chased?

Yes. Send the invoice from Relay; tag it overdue and the chase sends three reminders over three weeks.

Is Relay job-management software?

No. Relay does not plan routes or run job checklists. It is the client communication and follow-up layer beside however you run the work.

What does it cost?

The plans on this page are the same for every business, with a free plan to start on. No contract.

Set up Relay for cleaning companies

Free plan, no card, and your workspace starts with the playbooks cleaning companies use.

Get started free